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Unity Communications

Unity Communications

Description

Founded in 2009, Unity Communications is a US-based Business Process Outsourcing and an Inbound and Outbound Call Center provider, headquartered in Arizona with offices spread across the US, Philippines, and Costa Rica. We specialize in sales support, technical support, customer service, and administrative support services, bringing fresh and strategic business models to SMB (Small and Medium-sized Business) and enterprises that are looking to outsource for the first time and need a "white glove" experience.

As an award-winning sales and support organization, we pride ourselves in acquisition, retention, and new product strategies that many companies- large and small, are launching. With our ability to source higher sales that drive successful business advancement, our unique approach has fueled double-digit growth for many of our partners. As a telecom integrator, we helped businesses establish the global presence of a large company, that has the flexibility of a startup. We do this by creating a completely seamless customer experience via complex IT, PBX, and Virtual networks. We do not just offer excellent outsourcing services to our clients with the globally competent staff we provide, we are also committed to helping them succeed and exceed their mission goals. We are dedicated to building a sustainable long-term relationship with our partners.

Location

Contact Information

Address
Level 10-1, 31st Street & 3rd Avenue Bonifacio Global City, Taguig 1632 Philippines

Author Info

Lyn Saracho

Member since 5 years ago
View Profile
5
2 reviews
  • Joahnna Laroga

    Since hiring Unity Communications, our team has grown, our senior members have had more time to focus on larger tasks, and we have seen an exponential increase in production output. They were extremely responsive and always came to us with updates and solutions. The most impressive thing about Unity Communications is the talent that they are able to find. Every additional resource that we added to our team exceeded our expectations.

  • Sheila Mae

    Unity Communications provides various services, including voicemail restarts, troubleshooting with customers, and placing orders. They speak to our customers every day and help them with anything related to their cellphones. The team is responsive and incredibly easy to work with. They receive consistently positive feedback and have reduced the number of errors made by the customer service reps.